Privacy Policy

1. Information We Collect

We may collect information you choose to submit through the website, including your name, email address, optional mobile phone number, state, coverage topic, and any message you include. We may also collect routine technical information such as browser type, device information, pages viewed, and general site activity used to maintain and improve the website.

2. How Information Is Used

Information may be used to respond to requests, provide auto insurance information, maintain records of inquiries, operate the website, improve visitor experience, and manage communication preferences. We may also use submitted information to confirm consent choices and comply with applicable recordkeeping obligations.

3. No Sale, Rental, Sharing, or Affiliate Transfer

Coverage Navigation does not sell, rent, trade, or share your personal information with third-party marketers or affiliates. We also do not sell, rent, trade, or share SMS opt-in information, mobile numbers, or consent records with third-party marketers or affiliates.

4. SMS and Mobile Information

If you choose to provide a mobile number and opt into text messaging, your consent applies only to the communication category selected on the form. General Account Notifications and Marketing messages are separate choices. Message frequency varies. Message and data rates may apply. You can reply STOP to cancel or HELP for assistance.

Mobile phone submission is optional, and SMS consent is not required for purchasing products or services. SMS consent is not bundled with Terms acceptance and is not required to submit a general request for information.

5. Service Providers

We may use operational service providers that help host the website, manage forms, maintain records, deliver communications, or provide technical support. These providers are used only for operational purposes and are not permitted to use personal information for their own third-party marketing.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through the website. No website or electronic transmission is completely secure, but we work to limit access and handle information responsibly.

7. Data Retention

We retain submitted information for as long as reasonably necessary to respond to inquiries, operate the site, document consent choices, resolve issues, and comply with applicable obligations. Records may be removed or limited when they are no longer needed.

8. Your Choices

You may request that we update or remove information you previously submitted, subject to legitimate business, legal, or compliance recordkeeping needs. For SMS, you may reply STOP to cancel future text messages or HELP for assistance.

9. Children’s Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

Questions about this Privacy Policy can be directed to Coverage Navigation at info@covernav.com or by phone at 937-353-9821.